• State clearly on your shipping documents that it is a ‘RETURN FOR REPAIR’. Any additional expenses in terms of customs duties and tariffs are to be paid by the customer.
• Ship door-to-door only and ship to UVATA’s manufacturing address.
• After your shipment is received, UVATA will confirm the exact problem and offer the repair quotation for approval within 2 workdays.

SERVICES AND SUPPORT:

E-mail customer service: sales@uvataled.com

Phone customer service: +86 (0)21-57668091  13310160966

SHIPMENT TO UVATA FACTORY IN CHINA:

No.85 Mingnan Road, Songjiang District, Shanghai,China

Phone: +86 (0)21-57668091  13310160966

Postal Code: 201600

SHIPMENT TO THE LOCAL SERVICE CENTRE:

E-mail us at sales@uvataled.com to confirm whether the local service center is available.